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Moving Along Aging in Place: The Business Advantages of a Senior Support Network - 2009 NRMLA Annual Meeting & Expo
Seniors need to know where to seek answers to their problems. Service providers all over the country are forming Aging in Place networks. Get in on the trend.
Speakers: Marty Bell, NRMLA, Washington, D.C. (Host); Raad Ghantous, RG&A-Interior Design, San Clemente, CA; John Butler, Rebuilding Together, Santa Ana, CA; Kari Buist-Baker, Senior Life Management, Mission Viejo, CA; Susan Arnheiter, Alerra Healthcare, San Clemente, CA
| 45.00 | 15.00 |
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Understanding Underwriting: The mistakes you can’t afford to make - 2009 NRMLA Annual Meeting & Expo
HECM underwriters discuss those areas where they see common mistakes made during the origination process.
Speakers: Deanne Opstad, Generation Mortgage Company, Atlanta, GA (Host); Jessica Yee, Genworth Financial Home Equity Access, Inc., Rancho Cordova, CA; Patrick Jones, Financial Freedom, Atlanta, GA; Dan Mooney, U.S. Department of Housing and Urban Development, Santa Ana, CA
| 45.00 | 15.00 |
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What You Need to Know About Counseling - 2009 NRMLA Annual Meeting & Expo
Counseling is a critical component of any reverse mortgage transaction. We’ll invite some experienced counselors to discuss the new HECM protocol and what a typical counseling session looks like.
Speakers: Peter Bell, President, NRMLA, Washington, D.C. (Host); Betsy Cromwell, U.S. Department of Housing and Urban Development, Washington, D.C. Michelle Jones, CCCS of Greater Atlanta, Atlanta, GA; Daniel Fenton, Money Management International, Silver Spring, MD; Barbara Stucki, National Council on Aging, Bend, OR
| 45.00 | 15.00 |
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Keeping HECMs Honest-The Inspector General’s Point of View - 2009 NRMLA Annual Meeting & Expo
The Inspector General is the top law enforcement official in HUD. A representative from the IG’s office will discuss investigations of the HECM program conducted over the past year, problems uncovered and recommendations for improving the program.
Speakers: Peter Bell, President, NRMLA, Washington, D.C. (Host); Michael H. Stolworthy, Assistant Special Agent in Charge, Office of the Inspector General, U.S. Department of Housing and Urban Development, Washington, D.C.
| 45.00 | 15.00 |
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Just Say No: The Deals to Walk Away From - 2009 NRMLA Annual Meeting & Expo
Some makeable deals are not in the best interests of the homeowner. Do you have the moxie to walk away from these deals?
Speakers: David Levitt, Circle Mortgage Corporation, Hollywood, FL (Host); John Lucas, Generation Mortgage Company, Glendora, CA; Sarah Hulbert, Senior Financial Corp., Renton, WA
| 45.00 | 15.00 |
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Attentive Servicing: A Loan That’s Closed Isn’t Finished - 2009 NRMLA Annual Meeting & Expo
A lot goes on after a reverse mortgage is funded. It’s important that your clients fully understand their obligations as they pertain to taxes and insurance, repair administration and loan disbursements, and especially loan terminations.
Speakers: Linda Bridges, Wells Fargo Home Mortgage, Fort Mill, SC (Host); Ryan LaRose, Celink, Lansing, MI; Marc Helm, Reverse Mortgage Solutions, Spring, TX; Carol Norton, Financial Freedom, Austin, TX
| 45.00 | 15.00 |
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Best Execution: What Are Your Secondary Market Options? - 2009 NRMLA Annual Meeting & Expo
Learn about the drivers of HECM loan pricing, where loss can occur and servicing valuations. Why do some loans fetch more in the secondary markets and what are your options?
Speakers: Craig Corn, Metlife Bank, Bloomfield, NJ (Host); Mike McCully, New View Advisors, New York, NY; David Fontanilla, Knight Libertas, LLC, New York, NY; Michael Nardacci, Ginnie Mae, Washington, D.C.
| 45.00 | 15.00 |
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How to Get Attention for Your Press Releases and Other Internet Marketing Tricks - 2009 NRMLA Annual Meeting & Expo
Discover resources that can help place your press releases and marketing on web sites frequented by seniors.
Speakers: Marty Bell, NRMLA, Washington, D.C. (Host); Dana Todd, NewsForce.com, La Jolla, CA
| 45.00 | 15.00 |
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Spotting Elder Financial Abuse-And What You Should Do About It - 2009 NRMLA Annual Meeting & Expo
Most cases of elder financial abuse are not perpetrated by businesses, but by family members. Our panel of gerontologists helps you recognize when a client is being victimized and what your responsibilities are.
Speakers: Peter Bell, NRMLA, Washington, D.C. (Host); Lisa Nerenberg, Nerenberg & Associates, Redwood City, CA; Lori Delagrammatikas, San Diego State University Research Foundation, San Diego, CA
| 45.00 | 15.00 |
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The Next Cornucopia: Planning for a Market of Condos - 2009 NRMLA Annual Meeting & Expo
Earlier this year, the U.S. Department of Housing and Urban Development published Mortgagee Letter 2009-19, which provides guidance on approving condominium properties that serve as collateral for FHA-insured loans, including HECMs. HUD will soon publish additional guidance clarifying certain parts of the letter. We’ll discuss these new regulations and offer guidance on assembling a condo file.
Speakers: Robert Wyatt, Reverse Mortgage Associates, LLC, Fort Myers (Host); Connie Osman, Bank of America, Bellevue, WA; Barbara Gatch, Metlife Home Loans, Fairfax, VA; Thomas Wilke, U.S. Department of Housing and Urban Development, Santa Ana, CA
| 45.00 | 15.00 |
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Acceptable Advertising - and the Language You Must Avoid - 2009 NRMLA Annual Meeting & Expo
The traditional vocabulary used by reverse mortgage advertisers is changing. The Federal Trade Commission, FHA and bank regulators are taking more proactive roles in protecting consumers from false and misleading advertising. Compliance experts will discuss what’s acceptable and what is not.
Speakers
| 45.00 | 15.00 |
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El Mercado Nuevo y Grande: Serving the Hispanic Population - 2009 NRMLA Annual Meeting & Expo
Hispanics will soon become the largest minority group in America. You need to understand the cultural nuances that exist, so that when you’re marketing reverse mortgages the right message comes across.
Speakers: George Lopez, James B. Nutter & Company, Kansas City, MO (Host); Francisco Letelier, Anita Santiago Advertising, Santa Monica, CA
| 45.00 | 15.00 |
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The Most Challenging Deal: Strategies for Persuading a Bank to Accept a Short Pay-Off - 2009 NRMLA Annual Meeting & Expo
In many parts of the country, senior homeowners are facing foreclosure, but the amount they can get from a reverse mortgage is not enough to pay off the existing loan. Our speakers have successfully negotiated short pay-offs that enabled their clients to keep their homes. We’ll give you helpful guidance, so you can do the same.
Speakers: David Cesario, Traditions Bancorp, Channahon, IL (Host); Pamela Kirkpatrick, Allied Mortgage Group, Dania Beach, FL; Michelle Leigh, California Loss Mitigation Center, San Diego, CA
| 45.00 | 15.00 |
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Shrinking Assets & Declining Home Values: How Are Seniors Sustaining Themselves in this Challenging Environment - NRMLA Road Show-Boston
Learn from top experts in financial gerontology what seniors are facing, how they are coping , the decisions they are being forced to consider and how your reverse mortgage marketing efforts can help with their plight.
Speakers: John Gosselin, Law for Life, Winchester, MA (Host); Jan Mutchler, Gerontology Institute, University of Massachusetts, Boston, MA; Wendie Howland, Howland Health Consulting, Inc., Pocasset, MA
| 45.00 | 15.00 |
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HECM for Purchase: Strategies for Utilizing This New Tool to Help Seniors Buy Homes - NRMLA Road Show-Boston
Hear how lenders are educating real estate agents and homebuilders on how this new aspect of the HECM program can be used as a sales tool to help senior buyers relocate to a new home. Gain a thorough understanding of how HECM for Purchase actually works and how these loans differ from ore traditional HECMs.
Speakers: Peter Bell, NRMLA, Washington, DC (Host); Howard Miselman, Continental Funding Corp., Stoughton, MA; Mary McParland, McParland Realty, Shrewsbury, MA
| 45.00 | 15.00 |
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How Can You Help Serve a Client’s Need for a Comprehensive Financial Plan? The Challenges of Working Under New Restrictions on "Cross Selling" - NRMLA Road Show-Boston
Recently enacted federal legislation places new restrictions on sales efforts that combine reverse mortgages with other financial services, and require "firewalls and safeguards" within companies that are involved in offering various financial services. Learn what the new rules require and steps companies are taking to make sure their business strategies are in compliance.
Speakers: Peter Bell, NRMLA, Washington, DC (Host); Jim Brodsky, Weiner, Brodsky, Sidman, Kider, PC, Washington, DC; Brett Carter, Next Generation Financial Services, Baltimore, MD
| 45.00 | 15.00 |
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The "Facebook" Phenomenon: Using the Latest Technology to Reach New Customers - NRMLA Road Show-Boston
Yes, even among the senior populations - and certainly among their adult children - there is growing use of on-line media for shopping, research, communications and social interaction. Many marketers are figuring out how to engage clients -- past, present and future - through the use of on-line communities, sticky websites and other social networking tools. Come hear some ideas on how you might employ such tools.
Speakers: Marty Bell, NRMLA, Washington, DC (Host); Dharmesh Shah, Chief Technology Officer & Founder, Hubspot, Cambridge, MA
| 45.00 | 15.00 |
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Strengthening Wholesaler-Correspondent Relationships - NRMLA Road Show-Boston
Needless to say, the best execution occurs in situations where the originating lender and the seller-servicer buying the loans have a smooth, seamless relationship. In a market with constantly shifting dynamics, this becomes an ever more challenging task. Hear steps that can be taken by companies in each role to assure top quality customer service, efficient and profitable interaction
Speakers: Mike Mooney, MetLife Bank, Bloomfield, NJ (Host); Jonathan Scarpati, Senior Lending Network®, Melville, NY; Bob Scott, Genworth Financial Home Equity Access, Inc., Irvine, CA; Alain Valles, Direct Finance Corporation, Hanover, MA; Nikolay Ratajczak, Advent Financial, Inc., Bel Air, MD
| 45.00 | 15.00 |
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Analyzing Demographics: Market Statistics and Forecasts - 2008 Annual Meeting & Expo
Summary: Knowing your customer’s attributes from a lifestyle, economic, and psychological perspective by data mining across a broad set of data and analysis can provide valuable customer segmentation insights into more efficient and effective marketing, selling and advertising campaigns.
Speakers: Liz Scholz (Host), NRMLA; John Lunde, Reverse Market Insight, Aliso Viejo, CA; Candace Thornton, Nielsen Claritas, Sherman Oaks, CA
| 45.00 | 15.00 |
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Proper Handling of Reverse Mortgage Loan Applications - 2008 Annual Meeting & Expo
Summary: This panel of experts gave their views on taking an application, including personal tips, experiences and ideas and a discussion of the important documents.
Speakers: Mario Martirano (Host), Agency for Consumer Equity Mortgages, Inc., Elmsford, NY; Phil Lipp, Allwest Mortgage Company, North Hollywood, CA; Alison Calamia, Standard Mortgage Corp., New Orleans, LA
| 45.00 | 15.00 |
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Keeping Yourself Out of the Courtroom: Steps to Avoid Litigation - 2008 Annual Meeting & Expo
Summary: NRMLA’s legal counsel and one of our most active members in Florida offer guidance on ways to protect yourself from being sued.
Speakers: Joel Schiffman (Host), Weiner, Brodsky, Sidman, Kider, PC, Irvine, CA; David Levitt, Circle Mortgage Corp, Hollywood, FL
| 45.00 | 15.00 |
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Developing Compliant Direct Mail and Email Advertising Campaigns - 2008 Annual Meeting & Expo
Summary: The panel of experts described key compliance-oriented considerations in developing reverse mortgage loan consumer direct advertising campaigns, principally by mail or email, but also by TV and radio.
Speakers: Jim Brodsky (Host), Weiner, Brodsky, Sidman, Kider, Washington, DC; Vivian Sin, Senior Lending Network, Melville, NY; Gail Wisely, Financial Freedom, Irvine, CA
| 45.00 | 15.00 |
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Becoming an FHA Approved Reverse Mortgage Lender - 2008 Annual Meeting & Expo
Summary: Panelists included industry leaders who specialize in the areas of FHA lender approval, quality control, business formation and auditing.
Speakers: George Lopez (Host), James B. Nutter & Company, Kansas City, MO; Ben Slayton. The Lender Approval Dept., Westchester, CA; Rick Goldberg, Cashuk, Wiseman, Goldberg, Birnbaum & Salem, LLP, San Diego, CA
| 45.00 | 15.00 |
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Involving Family Members in the Loan Process - 2008 Annual Meeting & Expo
Summary: Panelists covered a number of issues facing originators and managers on how to handle the delicate process of involving "outsiders" in the loan process, such as building trust and transparency by encouraging family members and trusted advisors to participate in the evaluation and origination processes.
Speakers: Kevin Murphy (Host), The Reverse Mortgage Center LLC, Eatontown, NJ; Aaron Harlon, American Pacific Reverse Mortgage Group, Roseville, CA; Phil Scott, Genworth Financial Home Equity Access, Inc., Rancho Cordova, CA
| 45.00 | 15.00 |
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Explaining Key Terms - 2008 Annual Meeting & Expo
Summary: This panel of experts discussed and explained how to set the stage, communicate and review technical aspects of reverse mortgages with prospective borrowers in a manner that is clear, concise and easily understandable.
Speakers: Sarah Hulbert (Host), Senior Financial Corp., Renton, WA; John Lucas, Generation Mortgage Company, Glendora, CA; Barry Scoles, 1st Reverse Mortgage USA, Lakewood, CO
| 45.00 | 15.00 |
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Choosing the Right Lead Generation Option - 2008 Annual Meeting & Expo
Summary: This panel of experts discussed and explained how to set the stage, communicate and review technical aspects of reverse mortgages with prospective borrowers in a manner that is clear, concise and easily understandable.
Speakers: Jean Noble (Host), Lender Lead Solutions, Melville, NY; Stephen Kinney, Stephen Kinney Associates, Bloomfield, NJ; Sandeep Kharidhi, Acxiom Global Consulting Group, Alpharetta, GA; John Brodey, Fairway Independent Mortgage, Sherman Oaks, CA; Stephen Chen, NewRetirement, LLC, San Francisco, CA
| 45.00 | 15.00 |
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Impact of Reverse Mortgages on Medicaid, SSI and Other Benefit Programs - 2008 Annual Meeting & Expo
Summary: Elder law attorney John Gosselin provides helpful guidance on Medicaid and SSI and what your reverse mortgage clients need to know if they are utilizing these programs.
Speakers: Atare Agbamu (Host), ThinkReverse, Inver Grove Heights, MN; John Gosselin, Law for Life, Winchester, MA
| 45.00 | 15.00 |
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Combating Reverse Mortgage Fraud - 2008 Annual Meeting & Expo
Summary: Some of the largest lenders and servicers in the country talk about what steps they are taking.
Speakers: Joel Schiffman (Host), Weiner, Brodsky, Sidman, Kider, PC, Irvine, CA; Ryan LaRose, Celink, Lansing, MI; Lisa Iannini, Genworth Financial Home Equity Access, Inc., Rancho Cordova, CA; Bob Emerling, Financial Freedom, Irvine, CA
| 45.00 | 15.00 |
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War Stories: Loan Originators Discuss Their Most Challenging Clients - 2008 Annual Meeting & Expo
Summary: This panel brought more then 40 years of expertise in dealing with seniors, focusing on both sides of the spectrum. It offered an entertaining and lighter side of their years of experience dealing with seniors as well as some of the more disturbing situations that have happened and what to be careful of.
Speakers: David Levitt (Host), Circle Mortgage Corp., Hollywood, FL; Dean Jones, American Sterling Bank, San Diego, CA; Alison Calamia, Standard Mortgage Corp., New Orleans, LA
| 45.00 | 15.00 |
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Building Value in Your Company to Attract Investors - 2008 Annual Meeting & Expo
Summary: Even in today’s economic environment, there are opportunities to grow your business by attracting outside capital. Find out how.
Speakers: David Peskin (Host), Senior Lending Network, Melville, NY; Mike Sekits, JAM Equity Partners, El Segundo, CA
| 45.00 | 15.00 |
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The Numbers Behind Reverse Mortgages: Cash Flow Modeling, Pricing, Termination Rates - 2008 Annual Meeting & Expo
Summary: Representatives from HUD shared insights into the methodology and issues in developing financial models for the HECM products and the FHA insurance fund and industry representatives discussed interest rates and modeling for proprietary reverse mortgage programs.
Speakers: Liz Scholz (Host), NRMLA; Colin Cushman, Office of Evaluation, U.S. Dept. of Housing and Urban Development; Karen Chang, Office of Evaluation, U.S. Dept. of Housing and Urban Development; Jerry Wagner, IBIS Capital; Ken Bjurstrom, Milliman
| 45.00 | 15.00 |
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Effective Online Marketing Strategies - 2008 Annual Meeting & Expo
Summary: This panel of experts gave their views on four critical online marketing topics: Website and blog creation, Customer acquisition, Ongoing communications with customers, and Analytics and metrics.
Speakers: Bob Purcell (Host), Golden Gateway Funding, Oakland, CA; John Yedinak, ReverseMortgageDaily, Chicago, IL; Bob Carilli, Reverse Mortgage Directory, LLC, Los Angeles, CA; Aman Makkar, AppraiserLoft, San Diego, CA
| 45.00 | 15.00 |
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How to Handle Difficult Deals: Foreclosures, Trusts, Repairs, Declining Markets - 2008 Annual Meeting & Expo
Summary: Our panel included several experienced underwriters and one attorney who discussed common pitfalls that can often delay a reverse mortgage closing.
Speakers: Scott Norman (Host), MetLife Bank, Austin, TX; Tabitha Hasin, Premier Reverse Closings, Irvine, CA; Jessica Yee, Genworth Financial Home Equity Access, Inc., Rancho Cordova, CA; Bob Engelhorn, Bank of America, Bellevue, WA; Dan Mooney, U.S. Dept. of Housing and Urban Development, Santa Ana, CA
| 45.00 | 15.00 |
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Building Your Business Thru Networking - 2008 Annual Meeting & Expo
Summary: The panel advocates a proactive approach to business building by way of strategic community partnerships.
Speakers: Ed Barrett (Host), Your Home For Life, Westwood, MA; John Gosselin, Law for Life, Winchester, MA; Steve Barlam, LivHome, Los Angeles, CA; Peter Bell, NRMLA, Washington, DC
| 45.00 | 15.00 |
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Fostering Professionalism Within Reverse Mortgage Sales - 2008 Annual Meeting & Expo
Summary: The panel discusses NRMLA’s efforts to promote ethical behavior and steps you can take in your own company to foster professionalism.
Speakers: Joe DeMarkey, MetLife Bank, Milford, MA; Ken Kanady, Wells Fargo Home Mortgage, Sagamore Beach, MA; James Cory, Legacy Home Financing, San Diego, CA
| 45.00 | 15.00 |
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Incorporating the NRMLA Code of Conduct and Best Practices - 2008 Eastern Regional Meeting
Summary: Learn what actions NRMLA is taking to enforce our Code of Conduct and the types of violations we’re seeing most often.
Speakers: Peter Bell, NRMLA (Moderator); James Cory, Legacy Home Financing, San Diego, CA; James Brodsky, Weiner, Brodsky, Sidman, Kider, PC, Washington, DC
| 45.00 | 15.00 |
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A Reverse Mortgage Closing from A to Z: What Should Happen - 2008 Eastern Regional Meeting
Summary: A notary and two title insurance experts will discuss the best practices associated with every reverse mortgage closing.
Speakers: Mario Martirano, Agency for Consumer Equity Mortgages, Inc., Elmsford, NY (Moderator); Lisa Steele, All Reverse Title, Rocklin, CA; Greg Gilbert, Signing Pro by Reeves Hary, Inc., San Jose, CA; Kara Lent, LSI Title & Escrow, Irvine, CA
| 45.00 | 15.00 |
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Preparing for a HUD Audit - 2008 Eastern Regional Meeting
Summary: Growth in reverse mortgage volume has led to greater numbers of post-closing reviews by FHA to ensure compliance with program rules. Our panelists will help prepare you for the inevitable.
Speakers: James Brodsky, Weiner, Brodsky, Sidman, Kider, PC, Washington, DC (Moderator); Bob Emerling, Financial Freedom, Irvine, CA; David Levitt, Circle Mortgage Corporation, Hollywood, FL; John Van de Zilver, Acting Director, Quality Assurance, Philadelphia Home Ownership Center, U.S. Department of Housing and Urban Development, Philadelphia, PA
| 45.00 | 15.00 |
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Developing Your Marketing Plan and Sizing Your Advertising Budget - 2008 Eastern Regional Meeting
Summary: If you’re looking to expand your marketing efforts, or figure out what works best, we’ll help guide you in the right direction.
Speakers: Scott Norman, Generation Mortgage Company, Austin, TX (Moderator); Jean Noble, Lender Lead Solutions, Melville, NY; Monte Rose, MonteRose.Biz, Irvine, CA; Howard Miselman, Continental Funding Corp., Stoughton, MA
| 45.00 | 15.00 |
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Building a Website for Effective Marketing to Seniors - 2008 Eastern Regional Meeting
Summary: A big crowd pleaser at the 2008 Eastern Regional Meeting. Our panel of marketing specialists discuss what steps you can take to enhance your web site to help generate leads.
Speakers: Liz Scholz, NRMLA, Washington, DC (Moderator); Monte Rose, MonteRose.Biz, Irvine, CA; Greg Hayes, Liberty Reverse Mortgage, Rancho Cordova, CA; Bob Purcell, Golden Gateway Financial, Inc., Emeryville, CA
| 45.00 | 15.00 |
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Expanding Your Business Over the Telephone - 2007 Annual Meeting
Summary: Learn how your phone skills can make or break a deal
Speakers: David Peskin, Lender Lead Solutions, Melville, NY (Moderator); Paul Fiore, Lender Lead Solutions, Melville, NY; David Levitt, Circle Mortgage Corp., Hollywood, FL
| 45.00 | 15.00 |
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Overcoming Objections from Family Members and Advisors - 2007 Annual Meeting
Summary: Learn from industry veterans how they work with family members to ensure a smoother transaction.
Speakers: Kevin Murphy, Senior Security Capital, Belmar, NJ, (Moderator); Aaron Harlan, American Pacific Reverse Mortgage Group, Roseville, CA; Mike Gruley, 1st Financial Reverse Mortgages, Northville, CA
| 45.00 | 15.00 |
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Reverse Mortgages 101 (2 hours) - 2007 Annual Meeting
Summary: Learn about the critical differences between reverse mortgages and “forward” mortgages, wholesale arrangements, and marketing practices
Speakers: Shawna James, Shawna James Associates, Federal Way, WA (Moderator); Roger Cresswell, Financial Heritage, San Diego, CA; and Jeff Foody, Equity Point Financial Network, Tigard, OR; Tom Scabareti, Security One Lending, Calabasas Hills, CA
| 90.00 | 30.00 |
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Working with Professional Guardians and Conservators - 2007 Annual Meeting
Summary: Learn the role of professional guardians and conservators in a reverse mortgage transaction and related title issues.
Speakers: Barry Scoles, 1st Reverse Mortgage USA, Lakewood, CO, (Moderator); Bill Smith, Reverse Mortgage Resources, San Diego, CA; Carin Bucklin, All Reverse Transactions, Roseville, CA; Stella Shvil, Professional Private Fiduciary, San Diego, CA
| 45.00 | 15.00 |
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NRMLA Guide to Medicaid and the National Aging Services Network (PDF Download)
Summary: Gain a comprehensive overview of the many Medicaid and the National Aging Services Network services impacting users of reverse mortgages.
Enhance your professional knowledge by learning about the programs available to seniors through federal and state government agencies.
| 30.00 | 20.00 |